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INTRODUCTION: We have a strong commitment to providing excellent service to all of
our customers, including respecting their concerns about privacy. We understand that
visitors to our website may have questions about whether and how this website collects and
uses information. Accordingly, we have prepared this statement to inform you of our privacy
principles. Use of this website by you will be deemed as your acknowledgment and acceptance
of this privacy statement.
BROWSING: Visitors who browse this website do so on an anonymous basis. We have not
configured this website to collect any information from your computer without your input.
This means that, unless you voluntarily and knowingly provide us with information, we will
not know your identity, your e-mail address, or any other information identifiable to you.
INTERNET PROTOCOL (IP) ADDRESS: An IP address is a number that is automatically
assigned to your computer every time you browse the Internet. When users request a page
from our site, our servers log the user's current IP address. We use IP addresses to help
diagnose problems. We do not link IP addresses to anything personally identifiable. Thus,
each user session is anonymous.
INFORMATION: When we need to collect information from you, we will ask you to
voluntarily supply us with the information we need. For example, if you would like to make
a reservation at one of our hotels, we will ask you for information such as name, address,
telephone number, e-mail address, credit card type, credit card number, expiration date and
room preference (non-smoking room or no preference) to process your reservation. We will
use your e-mail address to send a confirmation and, if necessary, might use the other
information to contact you for help to process the reservation. When we ask you for personal
data when making a reservation or purchasing a gift certificate, including your name,
address and credit card data, it is transferred over a Secured Sockets Layer (SSL) line
provided you are using a SSL enabled browser such as Microsoft Internet Explorer or
Netscape Navigator. This ensures that your information is encrypted as it travels over the
Internet. This secure mode is enabled before any such information is transmitted from your
computer. You will know you are in secure mode when the padlock icon in the lower right
hand corner of the computer screen appears in the locked position. In addition, when
accessing a secure server, the first characters of the site address with change from "http"
to "https". After information reaches us it is stored on a secure server that resides
behind a firewall that is designed to block access from outside the Company.
We may also ask you to fill out an online customer survey, to obtain your suggestions or
comments about your use of our services, or for similar purposes. Providing this
information is voluntary. We also, at times, may use an interactive dialogue product to
assist visitors while on certain web pages. The content of the dialogue is not identifiable
to you unless you voluntarily provide us with your name or other information regarding your
identity. The dialogue product is used only to facilitate your visit by providing the
additional information you request, and the content will not be stored and used by us
except for quality assurance and statistical analysis purposes, so that we can better
anticipate our prospective customers' needs.
COOKIES: Like many companies, from time to time we may use "cookie" technology on
our Site. When you visit our site, the cookie tells us whether you've visited us before or
are a new visitor, where you were referred from and also tells us if you booked. The cookie
does not track any personal information about you or provide us with any way to contact
you, and the cookie does not extract any information from your computer.
USE OF INFORMATION: We treat the information you provide to us as confidential
information; it is, accordingly, subject to our company's security procedures and strict
corporate policies regarding protection and use of confidential information. Because laws
applicable to personal information vary by country, our hotels or other business operations
may put in place additional measures that vary depending on the applicable legal
requirements. Information is generally processed and stored in the United States, in which
data protection laws are not as comprehensive as in the European Union. Information
gathered is used only for the purpose for which the information was collected and is not
used or shared with other companies. The personal information you provide to us for making
a reservation is made available to the applicable hotel for the purpose of meeting your
reservation request. If you cancel your reservation, the information is stored for record
keeping purposes only and is not accessed again. After completing your stay the information
you provide may be used for direct marketing our hotel. We may use the services of a third
party mail house for the sole purpose of mailing materials.
DISCLOSURE OF INFORMATION & OPT-OUT: We will not sell, trade, rent or release such
information to entities outside of the family of hotels, for their use without your
approval and giving you the opportunity to opt-out.
Links to Other Sites: If you choose to leave this site via links to other hotel
sites, including those of advertisers, we are not responsible for the privacy policies or
content of those sites, nor are we responsible for the cookies those sites might deposit on
your hard drive.
MINORS: Our web sites do not sell products for purchase by children. If you are
under 18, you may only use our web sites with the involvement of a parent or guardian.
LEGAL ISSUES: We will disclose personal information when required by law or in good
faith belief if such action is necessary or desirable to comply with the law, protect or
defend the rights or property of our hotels, the site or its users.
PRIVACY STATEMENT CHANGES: In the future, we may need to change the privacy
statement for our properties. All changes will be made here so that you will always know
what information we gather, how we might use that information and whether we will disclose
it to anyone. Changes in the privacy statement will only affect our treatment of
information supplied by you to us following the effective date of such changes, i.e., for
information supplied by you prior to the change in the privacy statement, we will continue
to honor the obligations of the privacy statement, for such information, in effect when the
information was originally supplied by you. Information entered or re-entered following a
change in the privacy statement will be governed by the new privacy statement.
CONCLUSION: Your privacy concerns are important to us. We hope this privacy
statement has been helpful to you. If you have any questions about this privacy statement
or privacy concerns please contact us.
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